Data Deletion Request

Effective date: August 27, 2026 | Last updated: August 27, 2026

App: Honghai Expo (com.hztt8.jcbexpo)
Developer: Hangzhou Honghai Information Technology Co., Ltd.

This page explains how to ask us to delete the data associated with your Honghai Expo account, what we delete, and what we keep.

How to request deletion

  1. Contact the administrator at the company you work for. Honghai Expo has no public sign-up: your account was created by your employer's administrator in that company's own business system, and they can disable or delete it directly.
  2. Or email us at admin@hztt8.com with the subject line Data deletion request, stating the login name you use in the app and the company you work for.
  3. We confirm the request with your employer, because the account belongs to their business system. Once confirmed, we delete the data listed below and reply to you by email.

We complete verified requests within 30 days.

What we delete

DataWhat happensTimeframe
Account record — your login name, display name, role and the company you are linked to Permanently deleted Within 30 days of a verified request
Your password Permanently deleted (it is stored only as a salted hash and is never recoverable in plain text) With the account record
Query text — the sentences you typed into the search and AI screens, as they appear in our server's operational logs Deleted; these logs also rotate automatically No longer than 90 days in any case

What we keep, and why

Shipment, bill-of-lading and freight-charge records are not deleted. These are the business records of the freight-forwarding company you work for — they belong to that company, not to you personally, and they exist independently of the app. Deleting your account removes your access to them; it does not delete the company's records.

DataWhy it is keptRetention
Exhibition, bill-of-lading and freight-charge records They are the corporate customer's own accounting and operational records, and are subject to statutory retention requirements for accounting and tax records For as long as that company's policy and applicable law require

If you believe a business record contains your personal information and you want it corrected or removed, contact your employer's administrator, who controls that data. You may also write to us and we will help.

Data we never collect

Honghai Expo requests no device permissions. It does not collect location data, contacts, calendar, photos, camera content, health data, advertising identifiers, or any identifier used for cross-app tracking. It contains no advertising and does not sell or share your information with third parties.

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